Cargo shipping guides
1
Cargo details check
Your responsibilityCheck the description, pieces, weight, volume and dimensions. If the parameters have changed, update the form to match the measurements.
2
Document preparation
Your responsibilityPrepare a document that confirms your identity.
If handing over cargo on behalf of another person or company, prepare a power of attorney.
3
Cargo preparation
Your responsibilityCargo must be dry, clean and safe to move, without leaks, loose contents or access to the contents.
4
Cargo delivery to the terminal
Your responsibilityBring the prepared cargo and documents to the terminal. See the address, drop-off location and arrival deadline below.
- Address
- 1, building 19, Vnukovo Airport, Moscow 119027
- Entrance and drop-off area
- Pass office, first floor; cargo ramps 9–14
5
Registration and cargo handover
Your responsibilityAsk terminal staff for the shipper request and hand over your prepared documents.
Hand your cargo and prepared documents to terminal staff.
6
Cargo packaging and labelling
We’ll take care of itTerminal staff will prepare packaging for your cargo.
Staff will attach a label to each piece with sender, recipient and route details, and add the required handling marks.
7
Cargo acceptance and paperwork
We’ll take care of itThe terminal will accept and weigh the cargo, place it in storage and issue the air waybill.
8
Shipment tracking
After acceptance, processing continues without your participation. Status updates appear in your account.